When you compare moving companies, your decision should be based on more than just the quote. This is a huge decision, and not one that should be taken lightly. Below are the top 7 questions to ask your mover. The answers should be compared from one company to the next.
What type of insurance does the quote include?
In many cases, all that is needed is the basic insurance. However, for pricy items or heirlooms, or for a long distance move, you will want upgraded coverage. Keep in mind that basic coverage is about 60 cents per pound.
How is the truck maintained?
Even the best movers cannot control mechanical issues with the truck. Most people are so wrapped up in asking questions about pricing and insurance that they forget to ask about the truck. This is one of the top 7 questions to ask your mover, especially for a long distance move.
How do you handle disputes?
If something comes up broken or missing, the process to file a claim should be clearly outlined and easily accessed.
What do you consider extras?
There are a lot of hidden fees involved with moving. You can do everything right and compare moving quotes and still end up with unexpected charges, if you forget to ask about the extras.
Are references available?
A moving company should have no problem providing you with a list of references. Take the time to call them.
What is your registration number?
This is one of the most important top 7 questions to ask your mover. The mover must have a registration number granted by the Federal Motor Carrier Safety Administration. It is usually referred to as a USDOT number.
Will items be transferred?
Many people do not realize that sometimes long distance moving companies transfer belongings from one truck to another along the way. This increases the risk for damage.